Terms of Service

Please read these terms carefully before using our platform

Introduction
Last updated: January 15, 2024

Welcome to Sponza. These Terms of Service ("Terms") govern your access to and use of the Sponza platform, including our website, API, and services (collectively, the "Platform"). By accessing or using our Platform, you agree to be bound by these Terms.

These Terms constitute a legally binding agreement between you and Sponza Technologies Pvt. Ltd. ("Sponza," "we," "us," or "our"). If you do not agree to these Terms, please do not use our Platform.

Account Terms
Rules and requirements for using our platform

Account Requirements

  • • Must be 18 years or older
  • • Provide accurate information
  • • Maintain account security
  • • One account per person
  • • No automated account creation
  • • No account sharing

Account Responsibilities

  • • Keep contact info updated
  • • Protect login credentials
  • • Report security issues
  • • Monitor account activity
  • • Comply with platform rules
  • • Pay fees when due
Platform Rules
Guidelines for using our services

Content Guidelines

  • • No illegal content
  • • No hate speech
  • • No spam or scams
  • • No copyright violations

Campaign Rules

  • • Clear campaign terms
  • • Fair compensation
  • • Transparent metrics
  • • No fake engagement

Community Standards

  • • Professional conduct
  • • Respectful communication
  • • No harassment
  • • No discrimination
Legal Terms
Important legal information and disclaimers

Intellectual Property

  • • Platform content ownership
  • • User content licensing
  • • Trademark usage
  • • Copyright protection
  • • Brand guidelines
  • • Content rights

Liability & Warranty

  • • Service availability
  • • Data accuracy
  • • Third-party content
  • • Limitation of liability
  • • Indemnification
  • • Dispute resolution
Payment Terms
Fees, payments, and financial terms

Fees & Charges

  • • Platform fees
  • • Processing fees
  • • Currency conversion
  • • Tax obligations

Payment Processing

  • • Payment methods
  • • Processing times
  • • Refund policy
  • • Chargeback handling

Financial Terms

  • • Payment schedules
  • • Late fees
  • • Account suspension
  • • Dispute resolution
Termination
Account termination and suspension policies

Account Termination

  • • Violation of terms
  • • Fraudulent activity
  • • Extended inactivity
  • • User request
  • • Legal requirements
  • • Platform changes

Post-Termination

  • • Data retention
  • • Outstanding payments
  • • Content removal
  • • Appeal process
  • • Account reactivation
  • • Legal obligations
Governing Law
Legal jurisdiction and dispute resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Mumbai, Maharashtra.

Jurisdiction

  • • Indian law applies
  • • Mumbai courts
  • • Local regulations

Dispute Resolution

  • • Arbitration
  • • Mediation
  • • Court proceedings

Class Action

  • • Individual claims
  • • No class actions
  • • Small claims court
Contact Information
How to reach our legal team

For questions about these Terms or legal matters, please contact our legal team:

Legal Department

  • • Email: legal@sponza.in
  • • Phone: +1 (555) 123-4567
  • • Address: 123 Legal Street, Mumbai, India

Legal Requests

  • • Legal notices
  • • Subpoenas
  • • Court orders